Help Center
Quick answers for banks and consultants. Can't find what you need? Email us.
Email Support
Support@bluepencompliance.comGetting Started
How do I sign up as a bank or credit union?
Choose Find a Compliance Consultant, then follow the step-by-step setup: institution details, FDIC cert or NCUA charter, asset size, regulator, what you need help with, and your work email. Our team verifies your institution by hand.
How do I join as a compliance consultant?
Open the Consultants page and choose List My Practice. You'll enter your background and expertise, verify your email, then finish your profile with credentials. Your profile and credentials are attached to your proposals.
Why can't I use a Gmail or Yahoo address for a bank?
Banks must use a work email so we can confirm you belong to the institution.
Privacy & Anonymity
What can consultants see about my bank?
Only your asset-size band, region and primary regulator. Your name and contact details are shared after an interview invitation.
Can I include exam findings in a request?
No. Never post confidential supervisory information such as MRA text, confidential regulatory ratings or exam report excerpts.
Access
Where can I manage service access?
Explore the options on Pricing. Your wallet keeps your account balance and activity together.
Where can I see my activity?
Open your wallet from the dashboard to see your account activity and transaction history.
Account
How do I pause or delete my account?
Go to your Profile page and use Account Controls. Deletion completes 30 days after you request it.
How do I export my data?
Use Export My Data in Account Controls on your Profile page.
BluePen Compliance is owned by Riley Lennox Holdings LLC. See our Terms and Privacy Policy.